This Privacy Policy describes the principles and practices that apply to the information that we collect and hold from individuals online or offline.
We will only use and disclose your personal information for the primary purposes of our business when you have given express consent to do so. We do not disclose your personal information to any third party.
APPLICATION OF POLICY
This Policy applies to any visitor to our website www.indianayur.com users of our services; individuals who contact us or with whom we communicate via phone, email, or otherwise; and customers.
We provide buyers with an e-commerce platform www.indianayur.com (the “site”, “service”) that enables the sale and purchase of ayurvedic products.
CATEGORIES OF INFORMATION WE MAY COLLECT
We may process the following categories of personal information about you:
Buyers: Email ids, passwords in an encrypted form, phone numbers, names, interests on categories, activities on Indian Ayur, business following, offers liked.
Consent records: records of any consents you may have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent).
Views, opinions, and interests: any views, opinions, and interests that you or other users choose to send to us, or leave with us while using our services or publicly post about us on social media platforms or while using our services, including on forums.
Search data: Anonymized search data of users to enable us to provide better services.
CHILDREN PERSONAL DATA
We do not encourage children to participate in providing us with any personally identifiable information. We do not knowingly collect any personal data from children under the age of 18. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this Policy by instructing their children never to provide personal data through our services. If you have reason to believe that a child under the age of 18, without a parent or guardian’s consent has provided personal data to us through the services, please contact us at support@indianayur.com, and we will use commercially reasonable efforts to delete that information.
HOW WE COLLECT OR CREATE INFORMATION
We may collect or obtain user information about you: directly from you (e.g., where you contact us); (e.g., if you make a purchase); when you make your personal information public (e.g., if you make a public post about us on social media); when you download, install, or use any of our services; when you visit our Site; when you register to use any of our services; or when you interact with any seller or buyer on our Site or services. We may also receive your information about you from third parties (e.g., social network sites). We may also create your information about you, such as records of your interactions with us. Indian Ayur is not responsible for personal information you volunteer about yourself in public areas of the Services. This Policy does not cover the practices of third parties who may provide information about you to Indian Ayur.
COMMUNICATION
When you use the platform or send emails or other data, information or communication to us, you agree and understand that you are communicating with Indian Ayur through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
PURPOSES FOR WHICH WE MAY PROCESS YOUR INFORMATION
We may process user information for the following purposes: providing the services to you; communicating with you; providing advertising to you on the services; analyzing engagement with our sellers or buyers; observing user engagement and purchase activity across the service; marketing our services and offerings to current and prospective customers; managing our IT systems; financial management; conducting surveys; ensuring the security of our systems; conducting investigations where necessary; compliance with applicable law; and improving our Services.
DATA RETENTION
We keep your personal data for as long reasonably necessary for the purposes set above. Except as noted below, we will retain your account profile data as necessary for our legitimate business purposes or to comply with our legal obligations (such as record keeping, accounting, fraud prevention and other business administrative purposes); generally, where we no longer have a legitimate business purpose to retain it, we will anonymize or delete such personal data within 180 days after the closing of your account. However, we will maintain your personal information longer where required for tax or accounting purposes, to ensure we would be able to defend or raise a claim, or where we have a specific need to retain, though we will generally not keep personal data for longer than five (5) years following the last date of communication with you. Where your information is no longer required, we will ensure it is disposed of in a secure manner.
COOKIES AND OTHER TRACKING TECHNOLOGIES
Cookies and pixel tags are used to help recognize a returning visitor, and to help customize the visitor’s online experience. Unless a visitor specifically informs us of his/her identity (e.g. by registering with us), we will not know who the individual visitor is. We collect data from the users about their on site browsing behavior including the products they are looking at, they are adding to the cart, abandoning at the checkout and making purchases, with the help of third party cookies (Facebook pixel, Google pixel, Pinterest pixel, Quora pixel, Klaviyo pixel etc.).
DISCLAIMER
The Platform may contain inaccuracies and typographical and clerical errors. IndianAyur tries to display the most authentic information on the website. However, IndianAyur does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the platform. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. IndianAyur reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the website. IndianAyur may make any other changes to the website, the materials and the products, programs, services or prices (if any) described in the website at any time without notice. This website is for informational and sale purpose of ayurvedic products of multiple brands only and should not be construed as technical advice of any manner. Prior advice by an Ayurvedic doctor/practitioner/Vaidya etc. need to be taken before buying any products. IndianAyur DOES NOT hold any responsibility of 100% accurate treatment of your disease by using the products listed here.
HOW WE PROTECT PERSONAL INFORMATION
Security: We follow generally accepted industry standards to protect personal information, during transmission and once we receive it. We use administrative, physical, and technical measures designed to protect it from unauthorized access, loss, misuse, disclosure, alteration or destruction.
Encryption: Any data collected by Indian Ayur for the purposes of assessment is protected by encryption. This means we keep data in an unreadable state unless a user or process presents the appropriate key. In accordance with GDPR and CCPA, this simple control method restricts data processing only for authorized use, and restricts the amount of time that you are identifiable by your data. Our data is encrypted at rest and in transit. Encryption prevents unauthorized data manipulation; limits data access to authorized users, and monitors key usage to ensure that the data cannot be changed without authorization. Vsell use of encryption together with our access controls provides users to have confidence in their data’s integrity.
Transit: When we need to transfer information out of our firewall, we use SSL encryption to store your data. We use the highest standards commercially available to protect your personal information, no method of transmission over the internet or method can ever guarantee its absolute security.
CHANGES TO THIS PRIVACY POLICY
From time to time we will revise and change this Privacy Policy. If we make material changes, we will place a prominent notice on the Site or will send you a notice to the email address that you provided to us.
CONTACT US
If you have any questions or complaints about (i) this Privacy Policy, (ii) the collection, use, management or disclosure of your personal information, or (iii) accessing or modifying your personal information please contact us at support@indianayur.com. We will attempt to respond to your questions or concerns promptly after we receive them.
